Customer CRM
Every buyer is a saved contact with order history, LTV, favourites, and birthday.
Every person who orders from you — on your storefront, app, or POS — becomes a customer record in your CRM. That record accumulates everything: order history, lifetime value, favourite items, delivery addresses, birthday, loyalty tier, SMS/email opt-ins.
Keep reading
Filter and segment in seconds: "customers in 5243 postcode who ordered pizza in the last 90 days and haven't ordered in 14" is one query. Export to CSV, send a targeted SMS, or pin a custom offer just to that segment.
Four steps — that's the whole thing.
Auto-created on first order
No manual entry. First name, phone, email, address are captured at checkout, and the record is deduplicated by email + phone.
Profile fills itself
Every subsequent order enriches the profile — favourite items ranked by frequency, avg order value, channel preference, last-seen date.
Segment on the fly
Build filters with any combination of fields. Save segments to reuse. No SQL required.
Take action
From a segment, send SMS, email, pin a promo code, or export CSV. All tied back to attribution.
Every detail, covered.
- ✓Dedup by email + phone, merge duplicates
- ✓Order history with line items and channel
- ✓Lifetime value, avg order, last-order date
- ✓Favourite items (top 5) auto-ranked
- ✓SMS + email consent tracking
- ✓CSV export — you own this data, always
Restaurants that want to stop renting their customer list from Uber Eats. After 3-6 months on ZentraBite you'll have a real, exportable database of people who've bought from you.