SMS & email
Win-back, abandoned-cart, review asks, and birthday offers — firing automatically.
Sitting on top of your customer CRM is a full SMS and email automation engine. You set the trigger — customer quiet for 30 days, birthday coming up, order completed, cart abandoned — and ZentraBite fires the right message at the right time with the right offer.
Keep reading
Every template is editable, A/B-testable, and tied back to revenue. You can see exactly how many dollars each automation has recovered since it turned on.
Four steps — that's the whole thing.
Pick a trigger
Customer-level events (silent for 30 days, tier upgraded, birthday in 7 days) or order-level (confirmed, delivered, refunded).
Compose the message
Visual editor for SMS and email. Merge tags for name, favourite item, last order. Optional promo code auto-generated and tied to the recipient.
Schedule or go live
Send once, on a recurring schedule, or live with every trigger event. Pause any automation instantly.
Track recovered revenue
Each redemption attributes back to the campaign, so you see exact ROI per flow.
Every detail, covered.
- ✓SMS via Twilio at wholesale rates
- ✓Email via Resend, on your verified domain
- ✓Win-back, abandoned-cart, post-order, birthday templates
- ✓A/B testing on subject lines and offers
- ✓Suppression on unsubscribes and spam complaints
- ✓Revenue attribution per campaign
Restaurants with at least a few hundred opted-in customers. Automations commonly recover 4-8% of lapsed customers per month.